{"id":62097,"date":"2022-05-09T17:08:42","date_gmt":"2022-05-10T00:08:42","guid":{"rendered":"https:\/\/www.jamasoftware.com\/?post_type=journey&#038;p=62097"},"modified":"2026-04-16T08:27:55","modified_gmt":"2026-04-16T15:27:55","slug":"best-practices-for-requirements-traceability","status":"publish","type":"journey","link":"https:\/\/www.jamasoftware.com\/success\/best-practices-for-requirement-traceability\/","title":{"rendered":"Best Practices for Live Traceability\u2122"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1kxwrcn-8702e2528c505a20b3334b3632234ca0\">\n.avia-section.av-1kxwrcn-8702e2528c505a20b3334b3632234ca0{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/www.jamasoftware.com\/media\/2022\/05\/success-improving-trace-score-header-2.png);\nbackground-position:50% 50%;\nbackground-attachment:scroll;\nmargin-top:30px;\nmargin-bottom:0;\n}\n<\/style>\n<div id='heading'  class='avia-section av-1kxwrcn-8702e2528c505a20b3334b3632234ca0 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-full-contain avia-bg-style-scroll av-minimum-height av-minimum-height-custom av-height-custom  container_wrap sidebar_right'  data-section-bg-repeat='contain' data-av_minimum_height_px='400'><div class='container av-section-cont-open' style='height:400px'><main  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-62097'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-l2hszwah-1e8786d308b8c5b07c8a8790381f01d1 sc-av_one_full av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2hszwah-1e8786d308b8c5b07c8a8790381f01d1\">\n.flex_column.av-l2hszwah-1e8786d308b8c5b07c8a8790381f01d1{\npadding:0 0 0 100px;\n}\n<\/style>\n<div  class='flex_column av-l2hszwah-1e8786d308b8c5b07c8a8790381f01d1 av_one_full  avia-builder-el-1  avia-builder-el-no-sibling  first no_margin flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2hszllm-732048b3208ec33b1fb643ba93f14d82\">\n#top .av-special-heading.av-l2hszllm-732048b3208ec33b1fb643ba93f14d82{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-l2hszllm-732048b3208ec33b1fb643ba93f14d82 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2hszllm-732048b3208ec33b1fb643ba93f14d82 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2hszllm-732048b3208ec33b1fb643ba93f14d82 av-special-heading-h2 blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  >Improving Your Traceability Score\u2122<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j6bv59-eaea8fbb0822fb558de31b82378d8145\">\n.avia-section.av-l2j6bv59-eaea8fbb0822fb558de31b82378d8145{\nmargin-top:15px;\nmargin-bottom:30px;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-l2j6bv59-eaea8fbb0822fb558de31b82378d8145 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-3  el_after_av_section  el_before_av_repeatable_content  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-62097'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2nw3xz-bf10d97f6c39738e9f2a929fddc0301c\">\n.flex_column.av-2nw3xz-bf10d97f6c39738e9f2a929fddc0301c{\npadding:0 0 0 0;\n}\n<\/style>\n<div  class='flex_column av-2nw3xz-bf10d97f6c39738e9f2a929fddc0301c av_one_full  avia-builder-el-4  el_before_av_one_full  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><p><div  class='avia-button-wrap av-l2ht3kuk-62b1d8cf04406f9037d5d4dc0e08cfda-wrap avia-button-left  avia-builder-el-5  el_before_av_heading  avia-builder-el-first  back'><a href='https:\/\/www.jamasoftware.com\/success'  class='avia-button av-l2ht3kuk-62b1d8cf04406f9037d5d4dc0e08cfda av-link-btn avia-icon_select-yes-left-icon avia-size-small avia-position-left avia-color-green'   aria-label=\"GO BACK\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue878' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >GO BACK<\/span><\/a><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2ht4nrh-36ff214f0f1880645e96f0bbce5945a0\">\n#top .av-special-heading.av-l2ht4nrh-36ff214f0f1880645e96f0bbce5945a0{\npadding-bottom:50px;\n}\nbody .av-special-heading.av-l2ht4nrh-36ff214f0f1880645e96f0bbce5945a0 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2ht4nrh-36ff214f0f1880645e96f0bbce5945a0 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2ht4nrh-36ff214f0f1880645e96f0bbce5945a0 av-special-heading-h1  avia-builder-el-6  el_after_av_button  el_before_av_textblock '><h1 class='av-special-heading-tag '  >Best Practices for Live Traceability\u2122<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-l2ht7maw-6e0a721a31c830d3a63b79b166d7700a '  ><div class='avia_textblock details' ><p><strong>Type:<\/strong> Training Resource<br \/>\n<strong>Time Commitment:<\/strong> 40 minutes<br \/>\n<strong>Scope:<\/strong> Webinar<\/p>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2htksbx-57f2cd98ce673176962d770b9466eb9e\">\n#top .flex_column.av-l2htksbx-57f2cd98ce673176962d770b9466eb9e{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.flex_column.av-l2htksbx-57f2cd98ce673176962d770b9466eb9e{\npadding:40px 50px 40px 50px;\nbackground-color:#eef8ff;\n}\n.responsive #top #wrap_all .flex_column.av-l2htksbx-57f2cd98ce673176962d770b9466eb9e{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n<\/style>\n<div  class='flex_column av-l2htksbx-57f2cd98ce673176962d770b9466eb9e av_one_full  avia-builder-el-8  el_after_av_one_full  avia-builder-el-last  first flex_column_div  column-top-margin'     ><p><section  class='av_textblock_section av-l2htixwp-06b3d515e85133c57e43340b5ad4b26e '  ><div class='avia_textblock' ><p>In this webinar, attendees will learn about the challenges of requirements traceability and how you can utilize Jama Connect to overcome them. You will see how to provide backward and forward visibility for requirements, but also other information about the product you are building. You will also learn how easy it is to do an impact analysis, to generate reports, and get an overview of how your requirements tie together.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j6wcch-1fefa03a45a8082e598696dddd1df1ee\">\n#top .hr.hr-invisible.av-l2j6wcch-1fefa03a45a8082e598696dddd1df1ee{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-l2j6wcch-1fefa03a45a8082e598696dddd1df1ee hr-invisible  avia-builder-el-10  el_after_av_textblock  el_before_av_image '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vrgb75-e9d000a1adbcfef72e5fc802eb1d7292\">\n.avia-image-container.av-vrgb75-e9d000a1adbcfef72e5fc802eb1d7292 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-vrgb75-e9d000a1adbcfef72e5fc802eb1d7292 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-vrgb75-e9d000a1adbcfef72e5fc802eb1d7292 av-styling-no-styling av-img-linked avia-align-left  avia-builder-el-11  el_after_av_hr  avia-builder-el-last  no-overlay foobox'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"https:\/\/www.jamasoftware.com\/webinar\/best-practices-for-live-traceability\/\" class='avia_image '  target=\"_blank\"  rel=\"noopener noreferrer\" aria-label='Best Practices for Live Traceability'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-86288 avia-img-lazy-loading-not-86288 avia_image ' src=\"https:\/\/www.jamasoftware.com\/media\/2022\/05\/thumbnail_with_play_button-1-300x169.png\" alt='' title='Best Practices for Live Traceability'  height=\"169\" width=\"300\" srcset=\"https:\/\/www.jamasoftware.com\/media\/2022\/05\/thumbnail_with_play_button-1-300x169.png 300w, https:\/\/www.jamasoftware.com\/media\/2022\/05\/thumbnail_with_play_button-1-1030x579.png 1030w, https:\/\/www.jamasoftware.com\/media\/2022\/05\/thumbnail_with_play_button-1-800x450.png 800w, https:\/\/www.jamasoftware.com\/media\/2022\/05\/thumbnail_with_play_button-1.png 1280w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/div><\/div><\/div><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_2'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-62097'><div class='entry-content-wrapper clearfix'><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='quick-links-header'  class='avia-section av-l2j4prb6-f7b4595d70aed538c26f3078197f0b9f main_color avia-section-small avia-no-border-styling avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  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modern-quote modern-centered av-inherit-size'><h6 class='av-special-heading-tag '  >Quick Links<\/h6><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\r\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_3'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-62097'><div class='entry-content-wrapper clearfix'>\r\n\r\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='quick-links'  class='av-layout-grid-container av-l2gdk5ki-9b52fd037e6b3117f15b4af93fbeb5c5 entry-content-wrapper main_color av-flex-cells  container hidden  container_wrap sidebar_right'  >\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2y4o6qr-164247ba9cca5a57ffb08bd071a1196a\">\n.flex_cell.av-2y4o6qr-164247ba9cca5a57ffb08bd071a1196a{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-2y4o6qr-164247ba9cca5a57ffb08bd071a1196a{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<a class=\"av-screen-reader-only\" href=\"https:\/\/community.jamasoftware.com\"  target=\"_blank\" >Follow a manual added link<\/a><div class='flex_cell av-2y4o6qr-164247ba9cca5a57ffb08bd071a1196a av-gridrow-cell av_one_fourth no_margin content-align-top av-zero-padding avia-link-column av-cell-link'  data-link-column-url=\"https:\/\/community.jamasoftware.com\"  data-link-column-target=\"_blank\"  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2jw87qe-a69f56218b8630f5dcbc9f839e2abbfd\">\n.flex_column.av-l2jw87qe-a69f56218b8630f5dcbc9f839e2abbfd{\nwidth:32%;\n}\n<\/style>\n<div  class='flex_column av-l2jw87qe-a69f56218b8630f5dcbc9f839e2abbfd 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class=\"av-screen-reader-only\" href=\"https:\/\/support.jamasoftware.com\/hc\/en-us\/requests\/new\"  target=\"_blank\" >Follow a manual added link<\/a><div class='flex_cell av-1mbg0v7-7ac27fcc9f47240d509fa3ee44a69c10 av-gridrow-cell av_one_fourth no_margin content-align-top av-zero-padding avia-link-column av-cell-link'  data-link-column-url=\"https:\/\/support.jamasoftware.com\/hc\/en-us\/requests\/new\"  data-link-column-target=\"_blank\"  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-348lplv-75ab5d6411ef10a6d14edac79d657819\">\n.flex_column.av-348lplv-75ab5d6411ef10a6d14edac79d657819{\nwidth:32%;\nmargin-left:2%;\n}\n<\/style>\n<div  class='flex_column av-348lplv-75ab5d6411ef10a6d14edac79d657819 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4kvso-cff522ed50ef5814adcd493c9d40e852\">\n.avia-image-container.av-l2j4kvso-cff522ed50ef5814adcd493c9d40e852 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l2j4kvso-cff522ed50ef5814adcd493c9d40e852 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l2j4kvso-cff522ed50ef5814adcd493c9d40e852 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-right'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61665 avia-img-lazy-loading-not-61665 avia_image ' src=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/ticket-icon.png\" alt='' title='customer journey ticket icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/ticket-icon.png 86w, https:\/\/www.jamasoftware.com\/media\/2022\/04\/ticket-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11rmskj-b43d97a7ca43480fb7ffba288275e499\">\n.flex_column.av-11rmskj-b43d97a7ca43480fb7ffba288275e499{\npadding:0 0 0 10px;\n}\n<\/style>\n<div  class='flex_column av-11rmskj-b43d97a7ca43480fb7ffba288275e499 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2\">\n#top .av-special-heading.av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-s9gz7n-72b948ccec269643cd3f1ee7d9219fc2 av-special-heading-h4 custom-color-heading blockquote modern-quote'><h4 class='av-special-heading-tag '  >Submit a Ticket<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1446cgz-3053b18caf33ca0e859436b00f1c7baa\">\n.flex_cell.av-1446cgz-3053b18caf33ca0e859436b00f1c7baa{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-1446cgz-3053b18caf33ca0e859436b00f1c7baa{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<a class=\"av-screen-reader-only\" href=\"#contact\" >Follow a manual added link<\/a><div class='flex_cell av-1446cgz-3053b18caf33ca0e859436b00f1c7baa av-gridrow-cell av_one_fourth no_margin content-align-top av-zero-padding avia-link-column av-cell-link'  data-link-column-url=\"#contact\"  ><div class='flex_cell_inner'><div  class='flex_column av-1xa8k3n-188dcad57b285a0cb7ea1f91da43d1e9 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4llw2-bee4662a15965e9fae61fbfe7a43ae8d\">\n.avia-image-container.av-l2j4llw2-bee4662a15965e9fae61fbfe7a43ae8d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l2j4llw2-bee4662a15965e9fae61fbfe7a43ae8d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l2j4llw2-bee4662a15965e9fae61fbfe7a43ae8d av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-right'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61664 avia-img-lazy-loading-not-61664 avia_image ' src=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/agent-icon.png\" alt='' title='customer journey agent icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/agent-icon.png 86w, https:\/\/www.jamasoftware.com\/media\/2022\/04\/agent-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1n8saqr-c756463f935c89e433b5c36687c4f34c\">\n.flex_column.av-1n8saqr-c756463f935c89e433b5c36687c4f34c{\npadding:0 0 0 10px;\n}\n<\/style>\n<div  class='flex_column av-1n8saqr-c756463f935c89e433b5c36687c4f34c av_one_third  flex_column_table_cell av-equal-height-column av-align-middle flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380\">\n#top .av-special-heading.av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2j4l9pk-05a0e9bb9b72f04ba6a3c0c13af42380 av-special-heading-h4 custom-color-heading blockquote modern-quote'><h4 class='av-special-heading-tag '  >Contact an Agent<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/p>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-oni1ur-d2dd64a3bbb03b4987ca796a55002f01\">\n.flex_cell.av-oni1ur-d2dd64a3bbb03b4987ca796a55002f01{\nvertical-align:top;\n}\n.responsive #top #wrap_all .flex_cell.av-oni1ur-d2dd64a3bbb03b4987ca796a55002f01{\npadding:0px 0px 0px 0px !important;\n}\n<\/style>\n<a class=\"av-screen-reader-only\" href=\"https:\/\/community.jamasoftware.com\/top-links\/whatsnew\"  target=\"_blank\" >Follow a manual added link<\/a><div class='flex_cell av-oni1ur-d2dd64a3bbb03b4987ca796a55002f01 av-gridrow-cell av_one_fourth no_margin content-align-top av-zero-padding avia-link-column av-cell-link'  data-link-column-url=\"https:\/\/community.jamasoftware.com\/top-links\/whatsnew\"  data-link-column-target=\"_blank\"  ><div class='flex_cell_inner'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gvvyb-e9c52a04250d7546de611f734a8e1fe9\">\n.flex_column.av-gvvyb-e9c52a04250d7546de611f734a8e1fe9{\nwidth:32%;\n}\n<\/style>\n<div  class='flex_column av-gvvyb-e9c52a04250d7546de611f734a8e1fe9 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle first av-break-at-tablet flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2j4mp8j-cde5328f4e0fadb2e71374239308a9e8\">\n.avia-image-container.av-l2j4mp8j-cde5328f4e0fadb2e71374239308a9e8 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l2j4mp8j-cde5328f4e0fadb2e71374239308a9e8 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l2j4mp8j-cde5328f4e0fadb2e71374239308a9e8 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-right'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61663 avia-img-lazy-loading-not-61663 avia_image ' src=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/announce-icon.png\" alt='' title='customer journey announce icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/announce-icon.png 86w, https:\/\/www.jamasoftware.com\/media\/2022\/04\/announce-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-t67thf-647cca2c39d0ce8b794d9b1bb0274113\">\n.flex_column.av-t67thf-647cca2c39d0ce8b794d9b1bb0274113{\nwidth:32%;\nmargin-left:2%;\npadding:0 0 0 10px;\n}\n<\/style>\n<div  class='flex_column av-t67thf-647cca2c39d0ce8b794d9b1bb0274113 av_one_third  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25\">\n#top .av-special-heading.av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2y5jpb4-ba903e2a148c86dbc16011cb2065bc25 av-special-heading-h4 custom-color-heading blockquote modern-quote'><h4 class='av-special-heading-tag '  >What\u2019s New?<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='quick-links'  class='avia-section av-l30g8wvj-efbef2084ef7b58a1a5e8e133e570b4b main_color avia-section-default avia-no-border-styling avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-62097'><div class='entry-content-wrapper clearfix'>\r\n\r\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g21uo-df3f5fe89aa9bd983b1b48c7a489fbe8\">\n.flex_column.av-l30g21uo-df3f5fe89aa9bd983b1b48c7a489fbe8{\nwidth:23.5%;\n}\n<\/style>\n<div  class='flex_column av-l30g21uo-df3f5fe89aa9bd983b1b48c7a489fbe8 av_one_fourth  flex_column_table_cell av-equal-height-column av-align-middle first av-break-at-tablet flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"https:\/\/community.jamasoftware.com\/\"  data-link-column-target=\"_blank\"   ><a class=\"av-screen-reader-only\" href=https:\/\/community.jamasoftware.com\/  target=\"_blank\" >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g0l9v-8ad94e1155c5e2b552ae7f0b7bbbe6c0\">\n.avia-image-container.av-l30g0l9v-8ad94e1155c5e2b552ae7f0b7bbbe6c0 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l30g0l9v-8ad94e1155c5e2b552ae7f0b7bbbe6c0 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l30g0l9v-8ad94e1155c5e2b552ae7f0b7bbbe6c0 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-center'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61662 avia-img-lazy-loading-not-61662 avia_image ' src=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/community-icon.png\" alt='' title='customer journey community icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/community-icon.png 86w, https:\/\/www.jamasoftware.com\/media\/2022\/04\/community-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g12ti-94697c309fffeff5042a893278b7a47a\">\n#top .av-special-heading.av-l30g12ti-94697c309fffeff5042a893278b7a47a{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l30g12ti-94697c309fffeff5042a893278b7a47a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l30g12ti-94697c309fffeff5042a893278b7a47a .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l30g12ti-94697c309fffeff5042a893278b7a47a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l30g12ti-94697c309fffeff5042a893278b7a47a av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered'><h4 class='av-special-heading-tag '  >Community \/ knowledge base<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g63vl-c8625c797696b633fa7adc79f4857fbe\">\n.flex_column.av-l30g63vl-c8625c797696b633fa7adc79f4857fbe{\nwidth:23.5%;\nmargin-left:2%;\n}\n<\/style>\n<div  class='flex_column av-l30g63vl-c8625c797696b633fa7adc79f4857fbe av_one_fourth  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"https:\/\/support.jamasoftware.com\/hc\/en-us\/requests\/new\"  data-link-column-target=\"_blank\"   ><a class=\"av-screen-reader-only\" href=https:\/\/support.jamasoftware.com\/hc\/en-us\/requests\/new  target=\"_blank\" >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g2dsm-b36b35a7fa77c5341c84405f66fbb748\">\n.avia-image-container.av-l30g2dsm-b36b35a7fa77c5341c84405f66fbb748 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l30g2dsm-b36b35a7fa77c5341c84405f66fbb748 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l30g2dsm-b36b35a7fa77c5341c84405f66fbb748 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-center'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61665 avia-img-lazy-loading-not-61665 avia_image ' src=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/ticket-icon.png\" alt='' title='customer journey ticket icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/ticket-icon.png 86w, https:\/\/www.jamasoftware.com\/media\/2022\/04\/ticket-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g2xmj-aaacf66759464d43f756157c55df6bd6\">\n#top .av-special-heading.av-l30g2xmj-aaacf66759464d43f756157c55df6bd6{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l30g2xmj-aaacf66759464d43f756157c55df6bd6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l30g2xmj-aaacf66759464d43f756157c55df6bd6 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l30g2xmj-aaacf66759464d43f756157c55df6bd6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l30g2xmj-aaacf66759464d43f756157c55df6bd6 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered'><h4 class='av-special-heading-tag '  >Submit a Ticket<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g73ij-fc25ccc3eab606f923ddbc01b3b5540e\">\n.flex_column.av-l30g73ij-fc25ccc3eab606f923ddbc01b3b5540e{\nwidth:23.5%;\nmargin-left:2%;\n}\n<\/style>\n<div  class='flex_column av-l30g73ij-fc25ccc3eab606f923ddbc01b3b5540e av_one_fourth  flex_column_table_cell av-equal-height-column av-align-middle lightbox av-break-at-tablet flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"#contact\"   ><a class=\"av-screen-reader-only\" href=#contact >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g3alm-dba99cbc736824437c5f167f869ed4c4\">\n.avia-image-container.av-l30g3alm-dba99cbc736824437c5f167f869ed4c4 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l30g3alm-dba99cbc736824437c5f167f869ed4c4 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l30g3alm-dba99cbc736824437c5f167f869ed4c4 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-center'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61664 avia-img-lazy-loading-not-61664 avia_image ' src=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/agent-icon.png\" alt='' title='customer journey agent icon'  height=\"86\" width=\"86\" srcset=\"https:\/\/www.jamasoftware.com\/media\/2022\/04\/agent-icon.png 86w, https:\/\/www.jamasoftware.com\/media\/2022\/04\/agent-icon-80x80.png 80w\" sizes=\"(max-width: 86px) 100vw, 86px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6\">\n#top .av-special-heading.av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6{\npadding-bottom:10px;\ncolor:#8c8c8c;\n}\nbody .av-special-heading.av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6 .special-heading-inner-border{\nborder-color:#8c8c8c;\n}\n.av-special-heading.av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l30g3nv8-18f031893b603f6b8e5478cd1f8a11a6 av-special-heading-h4 custom-color-heading blockquote modern-quote modern-centered'><h4 class='av-special-heading-tag '  >Contact an Agent<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g7k1r-7b95ecd3f0d2c7776b4fb24d9de551a6\">\n.flex_column.av-l30g7k1r-7b95ecd3f0d2c7776b4fb24d9de551a6{\nwidth:23.5%;\nmargin-left:2%;\n}\n<\/style>\n<div  class='flex_column av-l30g7k1r-7b95ecd3f0d2c7776b4fb24d9de551a6 av_one_fourth  flex_column_table_cell av-equal-height-column av-align-middle av-break-at-tablet flex_column_div avia-link-column av-column-link  '    data-link-column-url=\"https:\/\/community.jamasoftware.com\/top-links\/whatsnew\"   ><a class=\"av-screen-reader-only\" href=https:\/\/community.jamasoftware.com\/top-links\/whatsnew >Follow a manual added link<\/a><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l30g435u-ce4d68c456f8b943d6c840a4045bff79\">\n.avia-image-container.av-l30g435u-ce4d68c456f8b943d6c840a4045bff79 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l30g435u-ce4d68c456f8b943d6c840a4045bff79 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l30g435u-ce4d68c456f8b943d6c840a4045bff79 av-styling-no-styling avia_animated_image av-animated-when-visible-95 fade-in avia-align-center'  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-61663 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id=\"style-css-av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2\">\n#top .av-special-heading.av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2{\npadding-bottom:20px;\n}\nbody .av-special-heading.av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l2hz9g9z-0996d09147dcee85e7db3cce21b711d2 av-special-heading-h3 blockquote modern-quote modern-centered'><h3 class='av-special-heading-tag '  >Learn more about our Success Programs by contacting us below!\r\nIf you\u2019re an existing Jama Connect customer, please reach out to your Customer Success Manager directly.<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\r\n\r\n<div  class='avia-button-wrap av-l2hzaik6-fea133618f2836a53a28a8289bb322c9-wrap avia-button-center  lightbox'><a 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value=\"62097\"\/>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"parent":0,"template":"","business_outcome":[806],"journey_program":[795,796,797],"journey_type":[858],"class_list":["post-62097","journey","type-journey","status-publish","hentry","business_outcome-improving-your-trace-score","journey_program-essentials","journey_program-guided","journey_program-strategic","journey_type-training-resource"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.0 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Best Practices for Live Traceability\u2122 - Jama Software<\/title>\n<meta name=\"description\" content=\"Learn more about improving your Trace Score by leveraging these best practices for requirements traceability.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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