{"id":48778,"date":"2021-03-03T21:01:28","date_gmt":"2021-03-03T21:01:28","guid":{"rendered":"https:\/\/www.jamasoftware.com\/?page_id=48778"},"modified":"2025-07-21T07:50:36","modified_gmt":"2025-07-21T14:50:36","slug":"usage-data-faq","status":"publish","type":"page","link":"https:\/\/www.jamasoftware.com\/privacy\/usage-data\/","title":{"rendered":"Usage Data FAQ"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-n8y1vj-d1001fc7f9a4f30e2b0d8d0e3fad049f\">\n.avia-section.av-n8y1vj-d1001fc7f9a4f30e2b0d8d0e3fad049f{\nbackground-color:#05003b;\nbackground:linear-gradient( to right, #05003b, #1863d1 );\n}\n.avia-section.av-n8y1vj-d1001fc7f9a4f30e2b0d8d0e3fad049f .av-section-color-overlay{\nopacity:0.4;\nbackground-color:#2c538d;\n}\n<\/style>\n<div id='heading'  class='avia-section av-n8y1vj-d1001fc7f9a4f30e2b0d8d0e3fad049f main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll av-section-color-overlay-active container_wrap sidebar_right'  ><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-48778'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-n46l9u-bb63d8adbb02f9674882fd0a6e783bc4 sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-n46l9u-bb63d8adbb02f9674882fd0a6e783bc4\">\n.flex_column.av-n46l9u-bb63d8adbb02f9674882fd0a6e783bc4{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-n46l9u-bb63d8adbb02f9674882fd0a6e783bc4 av_one_half  avia-builder-el-1  avia-builder-el-no-sibling  first no_margin flex_column_table_cell av-equal-height-column av-align-bottom av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kltxaxsm-c774450d30a2c922c479d3604c7fcfb9\">\n#top .av-special-heading.av-kltxaxsm-c774450d30a2c922c479d3604c7fcfb9{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kltxaxsm-c774450d30a2c922c479d3604c7fcfb9 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kltxaxsm-c774450d30a2c922c479d3604c7fcfb9 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kltxaxsm-c774450d30a2c922c479d3604c7fcfb9 av-special-heading-h1 meta-heading blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  >Usage Data FAQ<\/h1><div class='av-subheading av-subheading_below'><p>Jama is getting smarter about how you work, and that&#8217;s going to make you more efficient.<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-vg4sdq-6f4d121236490b9eaf4c0248df98508f main_color avia-section-default avia-no-border-styling  avia-builder-el-3  el_after_av_section  avia-builder-el-last  legal avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-48778'><div class='entry-content-wrapper clearfix'>\n<section  class='av_textblock_section av-klss1v7u-b09b2a04ba619b89172fa2776723e5a2 '  ><div class='avia_textblock' ><p>Our core objective at Jama Software is to make your organization successful. With that in mind, Jama Software is on a mission to develop thoughtful, data-driven tools tailored to your organization\u2019s product delivery goals. Think actionable key performance indicators, insightful metrics and engaging data visualizations that leverage the dense relationships, active collaboration, and deep data structure you\u2019ve already captured in Jama Connect. Rather than roll out your standard, cookie-cutter (and no doubt, unimpressive) charts and graphs, Jama will understand what information is actually valuable to you. (Read: no meaningless dashboards!).<\/p>\n<p>Determining these truly custom insights is no simple task, but our product team is committed and dedicated to doing everything we can to provide you the absolute best experience. To support this initiative, we need to learn a bit more about how you use Jama Connect today. In upcoming product releases, you will notice us asking for your anonymized usage data. Analysis of this data will inform our data-driven product development.<\/p>\n<h3>FAQ<\/h3>\n<p>How will Jama Connect usage analysis benefit me?<\/p>\n<p><strong>The data-driven tools we\u2019re building will let you:<\/strong><\/p>\n<ul>\n<li>See and manage complexity by providing insights into each of your Jama Connect projects\u2019 structure, timeline, review cycle and status.<\/li>\n<li>Improve alignment across teams by showing you how each project is doing, how they connect and who is involved in each.<\/li>\n<li>Track and increase the speed of projects by highlighting risks, including volatility.<\/li>\n<\/ul>\n<p><strong>Specifically, what data is Jama Software looking to collect and analyze?<\/strong><\/p>\n<ul>\n<li>The Jama Software product team will look at usage data across the application to understand and report on your process throughout the entire product lifecycle.<\/li>\n<li>In the future we may reach out to select organizations directly to dig into the rationale behind the data patterns we uncover. Stay tuned for more details.<\/li>\n<li>We are happy to share a sample data file. If you&#8217;d like to receive a copy, please contact <a href=\"https:\/\/support.jamasoftware.com\/hc\/en-us\">the Jama Software Support Team<\/a>.<\/li>\n<\/ul>\n<p><strong>Are you collecting personal information?<\/strong><\/p>\n<ul>\n<li>We will only have access to name, user name, and business email address associated with your Users in connection with Usage Data. For more information see our privacy policy at <a href=\"http:\/\/www.jamasoftware.com\/privacy\"><span style=\"font-weight: 400;\">www.jamasoftware.com\/privacy<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><strong>My organization has Jama Connect installed on-premises. Can we also participate if we aren\u2019t on SaaS?<\/strong><\/p>\n<ul>\n<li>If your Jama Connect installation is on-premises, beginning with release 8.49, you will be included in this initiative unless your administrator performs a few easy configuration steps to opt out. 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